Select Currency
Select Currency:
Categories
Downloads

Click here to download our info sheet

Shipping Information

Depending of country of origin, and consignment size (LxWxH/KGS), TNT, UPS and FedEx are our partnered providers of shipping to the iMetals Group of businesses, and freight times are subject to their published transit times.  All oversized orders, the suppliers nominate a flat rate delivery charge.

 

Shipping Options

Australia to Australia / Australia to rest of world

  • TNT Standard Economy - local/international
  • TNT flat rate for Standard Airbags on qualified orders
  • Freight for oversized orders; greater than 2401mm in length or greater than palletised (2400x1200x1500mm or more than 500kgs).  The supplier nominates a flat rate.
  • Pick up at product level, allowing you the customer to collect certain items, whilst having others delivered.  All on a single iMetals Group order.

North America to North America / North America to rest of world

  • ​UPS Standard Economy - local/international.
  • UPS flat rate for Standard Airbags on qualified orders
  • Freight for oversized orders; greater than 2401mm (96") in length or greater than palletised (2400x1200x1500mm or more than 500kgs). The supplier nominates a flat rate.
  • Pick up at product level, allowing you the customer to collect certain items, whilst having others delivered.  All on a single iMetals Group order.

Europe to Europe / Europe to rest of world including United Kingdom

  • ​TNT Standard Economy - local/international
  • TNT flat rate for Standard Airbags on qualified orders
  • Freight for oversized orders; greater than 2401mm (96") in length or greater than palletised (2400x1200x1500mm or more than 500kgs).  The supplier nominate a flat rate.
  • Pick up at product level, allowing you the customer to collect certain items, whilst having others delivered.  All on a single iMetals Group order.

Asia to Asia / Asia to rest of world

  • TNT Standard Economy - local/international
  • TNT flat rate for Standard Airbags on qualified orders
  • Freight for oversized orders; greater than 2401mm (96") in length or greater than palletised (2400x1200x2500mm or more than 500kgs). The supplier nominate a flat rate.
  • Pick up at product level, allowing you the customer to collect certain items, whilst having others delivered.  All on a single iMetals Group order.

South America to South America / South America to rest of world

  • UPS Standard Economy - local/international
  • UPS flat rate for Standard Airbags on qualified orders
  • Freight for oversized orders; greater than 2401mm (96"0 in length or greater than palletised (2400x1200x2500mm or more than 500kgs). The supplier nominate a flat rate.
  • Pick up at product level, allowing you the customer to collect certain items, whilst having others delivered.  All on a single iMetals Group order.

 

Calculating Rates 

Our system calculates charges for all products that can be delivered using TNT, UPS or Fedex.  Where products are oversized, the supplier nominates the flat rate delivery charge.

 

Multiple Packages

Where a mixed order is placed from a single supplier, for example; a LR 90 elbow and a 3660mm (141") solid round bar.  Chances are you will receive two deliveries.

 

Insurance

TNT, UPS & Fedex automatically covers all packages for damage or loss.  Any affected orders are re-shipped at no charge.

 

Using Another Carrier

Do you want to collect your products with your own freight provider? No problem

Simple click 'pickup' as you check our, and add your account information (Carrier name/Tel and Account number) in the comments box when you check out.  We will do the rest.

 

Pick up

iMetals Group allows you to pick up some products (these may be sourced from suppliers local to you) or have others delivered, all on a single iMetals Group order.  To pick up, simply click pick up by product as you check out.

 

If you have any questions, or if you require a special method of shipping, please feel free to contact us at info@imetals.com.au